Was required to take my soiled towels to housekeeping to get additional clean towels instead of having them brought to me. AS an IHG member since 2013, I was required to take out my own trash instead of having hotel staff pick it up from outside the room which is the norm. Was met with a note on the refrigerator door informing us that there was a cost for taking items from the room, as if every guest steals from hotel rooms. So, there was too much going on that was totally unexpected.

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